Avinash Constructing and Scrap Metal Inc., the construction company, executing the works, made the claims in a letter addressed to Minister of Public Works, Juan Edghill.
In the letter dated, March 5, the company’s civil engineer Kharamchand Balram listed the factors which are contributing to the delay of the project.
In the letter, the company said that they were instructed “to hold” on the rehabilitation of two bridges at Front Road until further instructions are passed.
But to date, this was not done.
“To date, two bridges by Sussex Street, eastern and western side, no decision has been made whether if we are going to rehabilitated it or it will remain as it is,” the letter stated.
Further, the company said they were only told to upgrade a section of the carriageway between Front Road and Mandela Avenue during a recent visit.
“…The reinforced concrete drains and culverts between Front Road and Mandela should be fully completed before preparing the carriageway.
“To date…no work order or letter was given to us directing up to go ahead with the construction,” the letter noted.
In the pathway of the works that are yet to be completed are the poles and lines of three utilities companies. And while removal have begun for some, the letter said some remain incomplete.
“Please note that a lot of changes have been occurring on this project from the starting date and with these changes, accountability of time is not taken into consideration carefully,” the letter highlighted.
The letter was drafted the same day Edghill visited the site.
Due to the delay, Edghill had said the contractor will be required to submit a revised work plan that demonstrates how the project will be completed by the end of March.
If that cannot be done, Edghill said there will be consequences.
After an initial delay, the project to upgrade the existing two-lane Cemetery Road to four lanes was extended to the end of January, 2024.
Avinash Constructing and Scrap Metal Inc. was awarded the $475M contract in 2022.
Less than two weeks after a woman was shot and injured, an eighteen-year-old Berbice resident was on Monday slapped with two charges stemming from the same incident.
Daniel Greenidge of Budhan’s Housing Scheme, West Canje, Berbice appeared before Magistrate Michelle Mathias at the New Amsterdam Magistrate’s Court.
He pleaded not guilty to the illegal possession of a firearm charge and was remanded to prison. The matter was adjourned to March 27.
Greendige was caught with the gun used to shoot and wound Sheet Anchor resident, Fay Samaroo.
He was not required to enter a plea to that charge and was placed on $200,000 bail.
an accident Sunday night was recently injured in a mishap of a similar nature.
So when his family learned about this misfortune, his sister Tekesha Trim told the News Room on Monday that she didn’t imagine the worst case scenario – an untimely death.
The family assumed Trim was merely injured again and was hoping that he would take this experience as a lesson.
But their worse fears were confirmed when doctors couldn’t find a pulse for Domall who was rushed to the Georgetown Public Hospital.
“I prayed for it to be just an injury and he could learn from this but when I got there it was different.
“The doctor told me that he was putting up a resistance… They said he wasn’t quite well taking the medication so they sedated him,” Tekesha told the News Room in an interview on Monday.
The accident occurred around 21:35hrs on the McDoom Public Road, East Bank Demerara.
Police Headquarters said preliminary investigation revealed that motor lorry, GAE 2805 was heading east on the public road when Domal collided with its rear. The driver was being directed by a traffic rank on duty.
As the driver was crossing the road, Police said Domall and his friends rode past a line of waiting vehicles.
Domall died while receiving medical attention at the Georgetown Public Hospital.
Upon learning of the accident, Tekesha said she rushed to the hospital. There, Domall tried to relate to her what happened.
“In the process of telling me about his injuries, they just called for a crash cart and they said they couldn’t find a pulse. So they started to work on him more.
“I couldn’t speak to him. He was on oxygen. He was strapped down. He couldn’t say anything. He was dying,” the distraught sister said.
According to Tekesha, Domall and his friends, a group of bikers, were returning to Georgetown after liming on the West Coast of Demerara.
“He was on the west side and he was coming back to Georgetown with a few friends. I don’t know if they were cruising if they were speeding or what,” she said.
Tekesha told the News Room that recently, Domall was involved in a motorcycle accident.
“He got some minor bruises. So when I heard about this accident I didn’t think worst case scenario. I just thought it was something of similar nature,” she related.
Domall death has left his entire family and his friends, who are mostly from the biking community, distraught.
Tekesha said she is trying to stay strong knowing that her brother “lived life”.
“He lived life. He loved bikes. That was really his thing. I am trying to be strong right now. It’s cruel what happened but I could say my brother enjoyed life”
“Everybody is distraught, broken down. It wasn’t something that was expected,” Tekesha said.
Domall was a businessman. He would have celebrated his 27th birthday in a few days.
“He was my little brother…Domall was my right, left hand, my go to person. We shared this type of relationship nobody could come between,” Tekesha said.
The 24-year-old driver of the lorry, Nickell Higgins of Sparendaam Housing Scheme, ECD is currently in custody assisting with the investigation.
“This as I see it, is an opportunity to deal with deviant behaviors, address wrongdoings, and to have a better functioning society,” Cummings-Edwards added.
Meanwhile, Head of Cooperation at the Canadian High Commission in Georgetown, Adam Loyer was in high praises for the government’s commitment to continuing the project even after the IDB funding had dried up.
Orin Boston replaces former Police Commissioner Seelall Persaud as the Director of the centre and said in the coming months, his team will work on putting together the Standard Operating Procedures for the practitioners to use as their guide.
He along with Nandlall thanked Persaud for his leadership and for ensuring a smooth transition.
He said there was a clear understanding that both men and women in the programmes were willing to promote equal opportunities for each other within the areas studied.
“Challenging norms and providing opportunities and proving also that we don’t have to be bounded by gender stereotypes but females can have opportunities in any occupational areas,” Maughn explained.
The Chief Executive Officer said too that the males who participated in the programmes showed immense encouragement towards their female counterparts. He called on the graduating cohort to continue supporting each other within the workplaces they will enter now.
A 26-year-old motorcyclist died Sunday night after he collided with a trailer on the McDoom Public Road, East Bank Demerara (EBD).
Dead is Domall Trim, a resident of Bel Air, Georgetown.
The accident occurred around 21:35hrs in the vicinity of the Guyana Shore Base Inc.
Trim collided with motor lorry, GAE 2805, owned by Guyana Shore Base Inc.
Police Headquarters in a statement said preliminary investigation revealed that the lorry was heading east on the public road.
He was being directed by a traffic rank on duty.
“As the lorry approached the public road, the traffic rank at the junction stopped all the vehicles that were proceeding south and north on both carriageways and later gave the driver of the motor lorry directions to proceed east across Mc Doom Public Road,” Police Headquarters explained.
As the driver was crossing the road, police said a group of motorcyclists pulled to the eastern side of the road alongside the stationary vehicles and began to speed, overtaking a line of traffic.
During the process, the Police said Trim’s motorcycle collided with the rear of the motor lorry.
This caused him to fall onto the road surface before skidding into the rear right-side wheel of the lorry.
As a result of the collision, Trim sustained multiple injuries about his body.
He was picked up and taken to the Georgetown Public Hospital where he died while receiving treatment.
His body is currently at the hospital’s mortuary awaiting a post-mortem examination.
Police said the 24-year-old driver of the lorry, Nickell Higgins of Sparendaam Housing Scheme, East Coast Demerara is currently in custody assisting with the investigation.
See the full statement issued by Demerara Bank below:
Demerara Bank Limited is thrilled to announce our recent recognition for the “Best Innovation In Retail Banking Guyana” at the International Banker, 2024 Banking Awards which was featured in their Winter, 2024 Magazine. This prestigious accolade reflects our team’s dedication to redefining standards in retail banking, showcasing our commitment to delivering extraordinary banking experiences. We are grateful to the International Banker Awards and our local community for their support. This achievement marks a significant milestone for us, underscoring our unwavering commitment to excellence and innovation in customer-centric banking solutions. We look forward to continuing our journey of innovation and providing unparalleled banking experiences to our valued customers.
The following excerpt represents the content featured in the magazine:
Demerara Bank Limited (DBL), headquartered in Georgetown, Guyana, is renowned as the country’s first and only private-sector indigenous bank. Dr. Yesu Persaud conceived the idea of a progressive bank that captured advanced technological innovation while offering export-trade finance in the 1960s, but his vision did not come to fruition until 30 years later. The new financial enterprise was incorporated as a private limited liability company in 1992 and officially opened its doors in 1994. Since then, it has spread throughout the country, with several branches working alongside evolving digital-banking infrastructure to satisfy customers’ varied needs, from savings and loans to cambio services. Demerara Bank, true to its original vision of being a catalyst for growth in building a diverse business sector, serves the needs of various commercial customers, focusing particularly on the agriculture community, for which it provides 60 percent of the sector’s funding. DBL is committed to prioritising long-term progress and relationships over short-term gains; through its green-energy projects, it has set an example for other businesses by operating most of its locations on renewable energy. The bank is concerned with a wide range of social and community-development issues, from education and sports to health and safety. Demerara Bank’s staff continue to be guided by their joint mission to “excel in providing innovative and superior banking services through well-trained, dedicated and courteous staff in the interest of our customers and shareholders and to fulfill our social responsibilities to society through meaningful involvement in community development”.
International Banker enjoyed speaking with Mr. Dowlat Parbhu, Demerara Bank’s new Chief Executive Officer, about numerous topics related to this unique bank’s role in supporting and invigorating the communities it serves.
Mr. Parbhu, it is wonderful to have you with us today….
Demerara Bank Limited (DBL) was the first bank in Guyana to have been created by the indigenous private sector and remains the only one to this day. Does having such a status position Demerara Bank more favourably within the local market than its banking peers? And if so, what are some of the key benefits of having this status?
Demerara Bank as the only indigenous private-sector bank in Guyana, holds a unique and advantageous position that has significantly contributed to our growth and success throughout the years.
This status has enabled us to have a deep understanding of the cultural and business environment allowing us to establish robust relationships with communities, fostering customer loyalty. This local insight of the market allows us to tailor products and services to meet the specific needs of communities, enhancing our competitiveness. Additionally, the bank’s local roots contribute to higher levels of trust and credibility, a valuable asset for attracting and retaining customers. Our agility in responding to local-market changes and customer demands further positions us as a dynamic and adaptive player in the business landscape.
Beyond Financial services, our commitment to social responsibility sets us apart. We are heavily focused on initiatives that benefit communities and our focus on relationship banking has led to increased customer loyalty and retention. Furthermore, the bank’s employees, feeling a strong connection to the organisation due to its local roots, exhibit higher morale and productivity. This collective sense of belonging contributes to the overall success and sustainability of Demerara Bank in the financial sector in Guyana.
The bank prides itself on its customer-centric approach, with its quick approvals—personal and business accounts opened the same day and within three business days, respectively, among the clearest examples of this customer centricity. Can you provide some brief insights into how such approvals happen so quickly, especially in terms of the high levels of efficiency of the bank’s internal processes?
At Demerara Bank, we make every effort to ensure we have a swift approval process to enhance customer services. Firstly, we have standardisation of workflows through clear, uniform procedures. This eliminates ambiguity and ensures that each team member understands their role, contributing to a more efficient process.
Secondly, the bank grants decision making authority to its employees at various levels of the hierarchy. This decentralisation of authority expedites processes to ensure a more responsive customer-service experience.
We are also supplementing these efforts with technology-driven solutions and backend automation. Our investment in a customer relationship management (CRM) system offers a comprehensive view of customer’s interactions and history. This enables more informed and quicker decision-making. This holistic approach to efficiency and customer service is what enables us to meet our customers’ needs promptly.
In what key ways does the bank empower its employees to ensure that they consistently make decisions reflecting the company’s overall policies? And how, if at all, has this empowerment helped to improve turnaround times and overall customer service?
First let me say that our employees are our most valuable asset. We invest significantly in comprehensive training programs that not only educate our staff on the bank’s policies and procedures but also emphasize our customer-centric values. This ensures that employees understand the rationale behind our policies and are equipped to make decisions that reflect them.
Secondly, we grant decision making authority to ensure operational efficiency. Through well-defined approval limits, meticulously crafted operating guidelines and robust post-approval reviews, the bank ensures that its staff is equipped with both the authority and knowledge to make informed decisions.
The ability of empowered employees to address customer issues promptly, coupled with quick decision-making authority, not only resolves problems faster but also strengthens customer relationships, contributing to overall satisfaction in the banking experience provided by Demerara Bank Limited.
Demerara Bank is easily the largest lender to Guyana’s agricultural sector, accounting for some 60 percent of the total $23.5 billion as of the end of September, 2023. What main factors explain Demerara Bank’s leading market position for this industry?
The bank has been supporting the Agricultural sector for more than 2 decades. Our position as the largest lender to Guyana’s agricultural sector is rooted in the bank’s distinct strengths, beginning with its unparalleled local expertise and understanding of the intricacies within the Guyanese agricultural landscape. Also we recognize the critical role agriculture plays in Guyana’s economy and food security and so we have made strategic investment to support its development.
Moreover, the bank’s contributions to economic growth are substantial, channeling a significant portion of its lending into sectors such as rice farming, which, in turn, stimulates employment, income generation and rural development. Demerara Bank’s leading market position is a testament to its agility and responsiveness to evolving market dynamics, ensuring its lending strategies and product offerings remain relevant and effective. The bank’s approach not only solidifies its leadership in the industry but also plays a crucial role in supporting the livelihoods of a substantial portion of the Guyanese population.
Demerara Bank also collaborated with the government to grant collateral-free and concessional loans to people who lost their livelihoods in a massive fire at one of Guyana’s largest farmers’ markets. How does this collaboration work in practice? And are you happy with the bank’s lending programme’s results regarding helping your customers sufficiently recover from such a tragic event?
Our collaboration with the government to provide collateral-free and concessional loans in response to the devastating fire at one of Guyana’s largest farmers’ markets demonstrates our commitment to social responsibility and community support. In the aftermath of the tragic event, this collaborative effort ensured the bank’s swift response to the immediate financial needs of affected individuals, offering collateral-free loans with concessional terms. This tailored lending programme, designed for rebuilding and continued growth, played a pivotal role in reinstating the livelihoods of those who had lost their only sources of income due to the fire, particularly supporting vulnerable groups, such as single mothers and families.
The positive impacts of this lending programme are evident in the widespread appreciation of the Guyanese public, who recognise it as a meaningful gesture that provides affected individuals with opportunities to rebuild and continue their livelihoods. Beyond financial recovery, the programme has contributed to the economic recoveries of impacted individuals, rebuilding their means of earning a living.
Demerara Bank can claim the distinctly rare achievement of having recorded zero nonperforming loans for two consecutive years (2022 and 2023) whilst steadily growing the bank’s loan portfolio. To what main factors do you attribute this feat? And do you see this record as reflecting the quality of the bank’s internal lending processes?
We are very proud of this achievement. Maintaining zero nonperforming loans for two consecutive years (2022 and 2023) is a testament to the effectiveness and quality of our internal lending processes. The bank attributes this rare feat to key factors such as transparency in lending, objectivity in evaluation, an experienced and competent credit team and a robust monitoring process.
The achievement of zero nonperforming loans highlights the bank’s attention to detail, not only in risk-mitigation strategies but also in its commitment to continuous improvement. Demerara Bank’s customer-centric approach, personalised loan structures and adherence to industry standards showcase its dedication to maintaining financial stability and fostering a healthy lending environment. This rare accomplishment positions the bank as a leader in sound banking practices, reinforcing its reputation for transparency, objectivity and a proactive approach to risk management in the realm of lending.
What are some of the key investments the bank has made recently in cutting-edge technologies to attract tech-savvy customers and those seeking to embrace technology? Are you satisfied with customers’ current adoption of the bank’s digital-banking products and services?
Demerara Bank has invested substantially in cutting-edge technologies to cater to tech-savvy customers and those embracing technological advancements. A notable investment is the implementation of Salesforce, recognised as the leading CRM software globally. Salesforce brings world-class technology featuring advanced integration and automation capabilities. This integration is anticipated to lead to about a 95-percent reduction in manual processes at the bank. This initiative aims to provide customers with unparalleled convenience in their banking interactions.
Comprehensive measures are being implemented to gauge the current level of adoption of the bank’s digital-banking products and services. While specific satisfaction rates and adoption figures have not been determined, the bank is proactively assessing customer feedback and engagement through customer surveys and advanced usage analytics. This approach aligns with the bank’s commitment to optimising its digital-banking services based on customer needs, ensuring a seamless and tech-savvy banking experience.
Demerara Bank is now particularly active in promoting green-energy initiatives, can you tell us about some of these initiatives?
Demerara Bank has proactively promoted green-energy initiatives, showcasing leadership in environmental sustainability. Notably, the bank has achieved significant milestones, including transforming its corporate office into the first fully solar-powered commercial institution in Guyana, converting five of our locations to full solar energy and introducing green loans to encourage customers to adopt renewable-energy solutions.
These initiatives contribute towards lowering the carbon footprint of the bank and has led to a substantial reduction in carbon emissions, emphasizing the bank’s commitment to environmental sustainability.
You have led the bank’s digital transformation through a recently announced cloud-computing partnership with leading financial cloud provider Salesforce. What are some of the key goals of this partnership? And what improvements do you anticipate for the bank from this partnership over what was possible previously?
The bank’s strategic partnership with Salesforce in its digital-transformation journey aligns with a set of targeted goals aimed at enhancing various aspects of our operations. This includes obtaining a 360-degree, real-time view of each customer by consolidating information from diverse sources, improving customer engagement through personalised communications and services, streamlining operations for increased efficiency and identifying cross-selling opportunities through Salesforce analytics. The initiative also prioritises compliance and security, adaptive financial planning, real-time analytics and mobile accessibility, which fosters a collaborative work environment and ensures scalability and flexibility to accommodate business growth.
This comprehensive approach to digital transformation is expected to bring about transformative changes across all our branch operations, elevating customer relationships and contributing to overall business success. By leveraging Salesforce’s tools and capabilities, the bank aims to streamline processes, enhance customer satisfaction and adapt to the evolving financial landscape. The alignment with specific goals, from customer retention to operational efficiency, underscores a strategic and purposeful approach to digital transformation that anticipates positive outcomes for the bank’s future.
It has only been a few weeks since your appointment as the bank’s new chief executive officer, effective January 1, 2024. What are your main goals or targets in this new role for 2024? Do you have a specific or unique philosophy on banking that you would like to implement for Demerara Bank in your new role?
As the newly appointed chief executive officer of Demerara Bank, I am excited to lead our young, vibrant team at the bank. Our team’s objective for 2024 is to enhance our digital transformation journey, expand the suite of services to cater to the growing demands of customers and deepening our community engagement.
Our strategic vision aligns the bank with market trends and ensures a clear direction for long-term success. Prioritising risk management and compliance underscores our commitment to stability and ethical conduct, essential pillars of a sustainable financial institution. Embracing digital transformation is central to staying competitive in the rapidly evolving digital-banking landscape, while our customer-centric approach aims to improve satisfaction through personalised services and efficient processes.
As for my philosophy on banking, I believe in a balanced and ethical approach. It is crucial to blend financial success with social responsibility. Demerara Bank will not only be a financial institution but also a responsible corporate citizen that contributes positively to the communities it serves. This involves promoting sustainable practices, supporting local initiatives and maintaining transparency in our operations.
Moreover, I aim to position Demerara Bank as one that values long-term relationships over short-term gains. Building trust with customers, employees and stakeholders is paramount. By consistently delivering on our promises, maintaining integrity and adapting to the evolving financial landscape, we can ensure Demerara Bank’s sustained success and reputation.
Globally, Guyana has frequently garnered headlines for its massive offshore oil and gas discoveries and the resultant explosion in economic growth. How much exposure to this industry does the bank seek to have over the coming years? And would this prove problematic for the bank’s progress in greening its operations and business model?
As part of our strategic goals, the bank is positioning itself to capitalise on the opportunities that Guyana’s emerging oil-and-gas sector presents. We recognise the potential for expanded business and the emergence of new industries within this sector. Our approach is two-fold, aiming not only to benefit from the growth in this sector but also to play a pivotal role in supporting local industries. This is crucial for fostering a diversified economy and ensuring resources are channelled into indigenous sectors.
The bank plans to financially support businesses in the oil-and-gas sector while focusing on sustainable and responsible banking practices. Additionally, the bank is committed to supporting non-oil sectors to foster economic diversity and contribute to the resilience of local economies, creating a balanced and sustainable economic landscape.
We acknowledge the challenges posed by the need for adaptive legislation and the evolving local landscape to accommodate the complexities of the oil-and-gas sector. As part of our strategic planning, we will actively engage with regulatory bodies and local authorities to advocate for policies that balance economic growth with environmental and social considerations.
Demerara Bank looks set to scale even greater heights in the longer term, Mr. Parbhu. Thank you again for your time.
Depuis que les gangs armés se sont activés, lançant des assauts répétés contre des membres de la population et les forces de l’ordre, des personnes fuyant leurs demeures ont investi des espaces publics, des institutions publiques. C’est le cas de la Faculté Linguistique Appliquée envahie par des déplacés internes depuis le weekend écoulé.
En réaction à cet état de fait, le Rectorat de l’Université d’État d’Haïti (RUEH) a appelé soutien des autorités concernées pour recouvrer les locaux de la FLA.
Dans une note de dénonciation publiée ce lundi 11 mars 2024, le Rectorat de l’Université d’État d’Haïti (RUEH) a alerté que les locaux de la Faculté de linguistique appliquée (FLA) ont été envahis le samedi 09 mars 2024 par un groupe d’individus cherchant apparemment un endroit pour se loger. « Alors que les portes de l’établissement étaient fermées, ils ont pu y pénétrer de force pour occuper illégalement l’espace facultaire jusqu’au moment où nous écrivons cette note », peut on lire dans ce document.
« Le Rectorat dénonce cette prise d’assaut de l’enceinte de la FLA et décline toute responsabilité des éventuelles conséquences qu’une telle situation pourrait occasionner. N’ayant aucun problème avec les personnes déplacées de force et sans abris, il croit que l’envahissement d’une institution publique d’enseignement supérieur comme la FLA ne peut être en aucune manière une solution au problème de logement de ces compatriotes abandonnés dans la nature », souligne l’institution.
En dernier ressort, le Rectorat sollicite le support des forces de l’ordre pour recouvrer le plus rapidement possible les locaux de la Faculté de Linguistique Appliquée et exhorte l’État haïtien à prendre toutes les mesures nécessaires pour offrir une solution viable aux personnes concernées, conformément aux dispositions de la constitution haïtienne qui garantissent le droit au logement. Ce, afin de préserver l’intégrité de cette entité de l’UEH.
Cemetery Road project in Georgetown.
an accident Sunday night was recently injured in a mishap of a similar nature.
Domall Trim
Domall Trim loved bikes.
The motorcycle Domall Trim was riding when the accident occurred (Photo: News Room)
The accident occurred on the McDoom Public Road, East Bank Demerara (Photo: News Room/March 11, 2024)
Attorney General Anil Nandlall. [Photo: Ministry of Legal Affairs/March 11, 2024]
The cohort of persons who graduated from the Board of Industrial Training programmes at Region Six. (Photo: DPI)
Mr. Dowlat Parbhu, Demerara Bank’s new Chief Executive Officer
Chairman of Demerara Bank Mr. Komal Samaroo
