Contractors to pay for damaging water infrastructure – GWI

GWI Chief Executive Officer (CEO), Shaik Baksh

GWI has already commenced billing contractors for damaging public water infrastructure.

Prompt reporting of damage to public water infrastructure cannot be overemphasised in light of the current El Nino condition being felt on the coastland, and more particularly the hinterland regions.

“We want to appeal to residents to be more prudent and cautious in the use of water during this period so that everyone enjoys an adequate level of service,” Baksh said.

GWI is working closely with the Civil Defence Commission (CDC), the National Drainage and Irrigation Authority (NDIA) and other agencies in monitoring the extreme dry weather and visits have been made to all the regions to get a firsthand look at the situation on the ground.

The utility has also been working to improve the response time to residents’ complaints.

“We have also read the riot act to managers, supervisors, and staff to ensure they respond promptly to complaints from residents, not only with regards to water supply but other areas of concern,” Baksh noted.